For Carly Busse, working at the National Baseball Hall of Fame this summer means a lot of pressure.
“I was really nervous, to be honest,” said Busse, a 2010 Cooperstown Central School graduate and a 2013 intern in the Frank and Peggy Steele Internship Program at the Hall. “A lot of the people that work here know my family and know my parents. I wanted to live up to everyone’s expectations.”
Busse, who will graduate next spring from St. John Fisher College in Rochester, is working in the membership department, an area that suits her interests and her desire to help.
“Because I am a local, I have seen how so many people over the years here take for granted having the Hall of Fame here,” she said. “Talking to visitors, I know for so many people coming here is a once-in-a-lifetime experience. If we can all do something to help those people have a great experience here, then that is a great feeling for me.”
Busse compared her job at the Hall to a previous internship at Disney World. “People would sometimes plan or save for years to go on vacation there — it is a lot like coming here — so you want to make sure they enjoy it,” she said. After graduating, with a degree in communications and a minor in marketing, Busse said, she would like to return to Disney for a professional internship in guest relations.
This summer, she said, she hopes to refine her skills. “Definitely, like being able to interact with people and help people. That’s what you do in membership all day long,” she said.
Busse said she is also a baseball fan, and she and her family cheer for the Reds.
“My uncle and my brother went to school in Ohio. We’re big Ohio State fans. The whole family loves the Reds,” she said.