We then moved on to trying to answer the question posed as to what amount we paid on our last bill. After locating our checkbook, we told him our last payment was made on March 8 and gave him the amount. That too was incorrect. Not only was the amount wrong, but the date of our last payment, so we were told, was March 16. We had no record of any payment on March 16. We told him our next payment was going to be made on April 5 and gave him that amount, which seemed to match the amount he claimed we had paid on March 16.
At that point, he told us to pick a new pin number after which he finally answered our question, pointing out however, that we needed to bring all sorts of documentation with us to Oneonta so we could straighten out our account, which we did without the benefit of documentation and in half the time it took us to get an answer to our innocent question on the telephone. But of course, the gentleman on the telephone did thank us for choosing Time Warner, as if we really have a choice in the matter.
And finally, while there was interest is using the name “Purple Perambulator” for our recently acquired walker, there was also the thinking that it is really a rather cumbersome name. However, the name “Lavender Landrover” was suggested by a reader. It is a name with which we were immediately taken. Not only is it easier to say, it also acknowledges the fact that the walker is really lavender, not purple. Thus, chances are when we are next seen out and about we will be accompanied by none other than the Lavender Landrover.
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